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Finance time with order tracking.

Discussione in 'BMW X1 U11' iniziata da Saveferis, 25 Gennaio 2023.

  1. Saveferis

    Saveferis Aspirante Pilota

    37
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    25 Gennaio 2023
    Italy
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    BMW X1 M sport Black.
    Hello,
    I'm an Australian living in Italy.
    I ordered a BMW X1 MSport Black about 1.5 weeks ago.
    In Australia finance acceptance usually comes through within 2 business, days, is it normal that's it's been over a week and I'm still waiting.
    Also, I did an Advance of 15k, the Car dealership says that he has already placed the order for my car. Is it normal that the order hasn't shown up under my name through the website. Nor do I have an order number/tracking number etc.

    Thanks in advace.
     
  2. wewwo

    wewwo

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    Gentile utente @Saveferis :biggrin:,

    prima di iniziare a postare sul forum è sempre gradita la presentazione nell'apposita sezione:

    https://www.bmwpassion.com/forum/forums/mi-presento-io-e-la-mia-bmw.17/
    Abbiamo anche a disposizione un facsimile per agevolare i nuovi utenti:
    https://www.bmwpassion.com/forum/threads/facsimile-mi-presento-io-e-la-mia-bmw.328544/
    Ti sarà dato il gentile benvenuto e sarai messo a conoscenza del Regolamento, Condizioni d'uso, la funzione "cerca", il tutorial per inserire le foto ecc.

    Buona permanenza su BMWpassion Forum :biggrin:
     
  3. Ale_72

    Ale_72 Presidente Onorario BMW Oltre 2.147.378.170 Rep

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    A wewwo piace questo elemento.
  4. Saveferis

    Saveferis Aspirante Pilota

    37
    18
    25 Gennaio 2023
    Italy
    Reputazione:
    5.091.660
    BMW X1 M sport Black.
    hey mate,
    Im done on the introduction....cheers.

    My 15k advance for leasing was so my repayments would be lower.
    Im finding it bizarre that its taking so long for an answer regarding dealer finance. Just wondering if this is the norm here in Italy.

    Also nothing showing up on the BMW website regarding my order and reservations after dealer stated he had ordered my car.
     
  5. Pecos80

    Pecos80 Amministratore Delegato BMW

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    Hello Saveferis,
    welcome to the club (Bmw Passion).
    Normally the seller issues a copy of the contract at the time of payment.
     
  6. Saveferis

    Saveferis Aspirante Pilota

    37
    18
    25 Gennaio 2023
    Italy
    Reputazione:
    5.091.660
    BMW X1 M sport Black.
    Thanks mate.
    I already signed the contract at the dealership and have a copy with my car specs.
    when I search for my order on the website I get this.
     

    Files Allegati:

  7. Ale_72

    Ale_72 Presidente Onorario BMW Oltre 2.147.378.170 Rep

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    For that one you need to wait when the VIN is assigned and the car built, as far as I remember. Until that you need to reach out to your dealer and ask where you do stand.
    From what I read here, expect a waiting time of 6-9 months to get the car.
     
    A Saveferis piace questo elemento.
  8. er77official

    er77official Kartista

    169
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    11 Novembre 2022
    Torino
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    X3 xDrive 20d MH48V Msport
    Hi, on that portal, without a VIN, you see just orders placed from BMW website!
     
    A Saveferis piace questo elemento.
  9. Pecos80

    Pecos80 Amministratore Delegato BMW

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    I confirm what @Ale_72 & @er77official wrote.
    Normally the seller asks for a personal email, to be able to send a code to be entered in the MyBMW app in order to follow the main stages of manufacturing. You will need to create an account.
    Please try asking your dealer for this code, they get from BMW company.
     
    A Saveferis piace questo elemento.
  10. stremax

    stremax Secondo Pilota

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    I think delay in finance answer is due your non-EU citizenship, aspetto a EU citizen bank and finance have easy access to your bank rating, for non EU I think there's a different path, including translation of papera, wich can drive to such a kind of delay, for sure if some step is missing the seller and/or finance will advice just in time
    Just be patient as all new X1 are here waiting for their car:D
     
    A Saveferis piace questo elemento.
  11. Saveferis

    Saveferis Aspirante Pilota

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    25 Gennaio 2023
    Italy
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    5.091.660
    BMW X1 M sport Black.
    Thanks for the reply............The Car dealer has all my details, I've already signed up with the My BMW app, I used the configurator to save my car in the app and used a code to access it at the car dealership.
    I asked again tonight, he said BMW hasn't given a code as yet.
    How long does it usually take ? from signing the contract to the dealer giving you the code/VIN
     
  12. Ale_72

    Ale_72 Presidente Onorario BMW Oltre 2.147.378.170 Rep

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    Can be months. The VIN is given from the factory to the dealer once the car production is completed, as far as I understood.
     
    A Saveferis piace questo elemento.
  13. Saveferis

    Saveferis Aspirante Pilota

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    Italy
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    BMW X1 M sport Black.
    I'm an Italian citizen by decent....so that cant be the issue.
    I can get a home loan quicker than this in Australia.....hahah.
     
  14. Saveferis

    Saveferis Aspirante Pilota

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    Italy
    Reputazione:
    5.091.660
    BMW X1 M sport Black.
    So that would mean you cant even track the build of the car, only from when its finished and when its being transported to its destination.
     
  15. Ale_72

    Ale_72 Presidente Onorario BMW Oltre 2.147.378.170 Rep

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    Yup. By yourself it’s like that. Before that (build status 150, quickly Google bmw build status codes) you have to bother your salesman.
    He can obviously check the car status but that is not shared automatically with the end customer.
     
    A Saveferis piace questo elemento.
  16. Pecos80

    Pecos80 Amministratore Delegato BMW

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    Saveferis don't worry, the code on the My BMW app becomes operational usually in 2/3 weeks, check the situation every now and then.
    However, you can safely call your salesman, who can monitor the status of the car in production on video.
    He will let you know the VIN code as soon as the car has been produced, usually 3 months, but production times have recently expanded due to lack of components.
     
    A Saveferis piace questo elemento.
  17. wewwo

    wewwo

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    Many thanks to all the users who are giving useful tips in English to @Saveferis, well done! =D>=D>=D>
     
    A Pecos80 piace questo elemento.
  18. Saveferis

    Saveferis Aspirante Pilota

    37
    18
    25 Gennaio 2023
    Italy
    Reputazione:
    5.091.660
    BMW X1 M sport Black.
    On my contract dated 8.1.2023. there is no delivery date stated. Ive been asking for it from the dealer weekly. He's stated that he's waiting on BMW.
    I don't think it's normal to be a month out from signing a contract with no stipulated delivery date.
    Has everyone else experienced this when purchasing their X1.
     
  19. stremax

    stremax Secondo Pilota

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    That's quite strange, did you purchase your car by an official BMW dealer, contracts are standard from BMW and, even if not somewhat mandatory, a delivery date must be stated
     
    A Saveferis piace questo elemento.
  20. rsturial

    rsturial Presidente Onorario BMW Oltre 2.147.378.170 Rep

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    Very strange because the standard BMW purchase agreement allows 50 days delay for the delivery after which it's seller default.
     
    A Saveferis piace questo elemento.

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